Quick Guide: Handling Unwanted Attention with Service Dogs

Tips for Staying Calm and Focused

Having a service dog by your side is an empowering experience, giving you the support you need to navigate your daily life with more ease and independence. However, one thing that comes with having a service dog is the inevitable attention from the public. Whether it’s stares, questions, or people trying to pet your dog, this attention can often feel overwhelming and disruptive. So, how do you handle it? Here are some tips to help you manage those situations with grace and maintain focus on your needs and your service dog’s job.

Set Boundaries

Many people are simply unaware of the proper etiquette when encountering a service dog. A gentle but firm “My dog is working, please don’t distract them” is often enough to inform well-meaning individuals that their attention is inappropriate. You don’t owe anyone an explanation beyond that. Protecting your space and your service dog’s focus should be your priority. If anyone continues to push against your boundaries, you are free to simply walk away- you don't owe them any information beyond what you've already said.

If you feel comfortable, you could carry small cards explaining service dog etiquette, which can be a non-confrontational way to educate others without engaging in long conversations.

Use Visual Cues

Gear that clearly identifies your dog as a service animal can reduce some of the unwanted attention. A vest that says “Do Not Pet” or “Service Dog at Work” can serve as a visual reminder to the public that your dog is not a pet and needs to stay focused.

However, it’s important to note that not all service dog handlers are fans of the more flashy or cute patches and vests. While personalization can make your gear fun, many find that the more interesting the design, the more attention it can attract. Opting for simpler, professional-looking gear can help reduce unnecessary stares or interactions. Ultimately, the goal is to keep focus on your service dog’s work, not their appearance.

Focus on Your Dog

It can be frustrating when people ignore your requests or overstep boundaries, but staying calm is crucial- not just for your peace of mind but for your service dog’s training. Your dog looks to you for cues, and if you remain calm, they’re more likely to stay focused on their task.

If someone persists despite your attempts to avoid engagement, it's okay to walk away or ignore them entirely. Your well-being comes first, and you have no obligation to engage beyond what feels right for you.

Practice

Some comments and questions will become familiar over time, like “What kind of dog is that?” or “Can I pet your dog?” Practicing brief, polite responses can help you handle these situations without feeling flustered. A simple, “They’re a service dog and can’t be distracted” often works well.

Having a few phrases prepared allows you to respond quickly and keep moving without getting stuck in conversation.

Be Firm

Unfortunately, not everyone will respect your boundaries, and some may even become insistent. In these situations, it’s important to assert yourself. “I’ve already said my dog is working. Please leave us alone” may be necessary if someone won’t back off.

Remember, your service dog is there to assist you, not to be a source of entertainment or curiosity for others. You are within your rights to protect your space and your dog’s ability to do their job.

Final Thoughts

Unwanted attention is something most service dog handlers will experience, but how you manage it can make a big difference. Setting boundaries early, using visual cues, and staying calm will help you and your dog remain focused on what really matters—your independence and safety. At the end of the day, handling these interactions is all about ensuring you and your service dog can move through the world comfortably and confidently, without unnecessary distractions.

Got any tips on how to handle public attention with your service dog? Share them with us—I’d love to hear from you!

photo credit: zen chung